Remember – We Want to See Problems

Ok, you’ve followed your formula for your lean transformation.  Maybe you value stream mapped, put in some standard work, developed some pull systems, improved your critical changeover times, trained all your teammates, and ran a few simulations.  Now the big moment comes and you flip the switch on the system.  You are now running to [...]

Performance Appraisals – A Better Way?

As Bruce points in a couple recent post (here and here), it is performance appraisal season.  Bruce provided many great points on how they are used for evil instead of good!  But we all aren’t as lucky as Deming and can’t just conscientiously object.  In reality most of our jobs require us to perform some [...]

Policy Deployment #4 – Catch Ball

How does your company roll out its annual business plans?  Do you get a huge spreadsheet with every cost possible, including toilet paper usage, broken down by accountants after weeks of calculations?  Is there a 95 page Powerpoint presentation that rivals any insomnia methods that exist today?  I really despise those techniques

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