Undercover Boss

The other night after the Superbowl (congratulations to the Saints) CBS debuted a new reality show that has gotten minor play in the lean blogosphere (here, curious cat, and LeanBlog). The premise of the show is bosses going undercover to do the actual work that happens in their companies. 

The Great Jackass Fallacy – Dan Pink and W. Edwards Deming

Special thanks to reader Dan Mott who left a link to a TED video on a post from last week called Performance Evals Are Bad – The Great Jackass Fallacy criticizing the “carrots and sticks” approach to performance evaluations and merit increases.  According to career analyst Dan Pink (you can read reviews of and or [...]

Policy Deployment #2 – Command Goes Down, Control Goes Up

Last week I posted about setting big goals for policy deployment.   Now that we have decided to “go to the moon” we need to get serious about figuring out exactly how.  Many people think that lean is a bottom up approach to business.  Think of it as being both top down and bottom up. 

Policy Deployment #1 – Smart Goals Aren’t That Smart

We are entering the time of year when most of us will be planning next year’s activities.   Hopefully most of us are doing policy deployment or something like it and not just having numerical goals dictated to us so that we can be held accountable later.  Hopefully the goals that we work towards will lead us [...]