22 Rules, Respecting Humanity?

I recently read a plant newsletter that list 22 keys to forklift safety. Twenty-two.  Many of these are pretty intuitive and are pretty easy to remember if not somewhat ‘natural’ to someone who is used to operating any motor vehicle.  Some forklift operators will probably read this list of rules and integrate a couple of [...]

Book Review – The Back of the Napkin

The Back of the Napkin | Dan Roam | Penguin Portfolio What first caught my eye about this book was its subtitle, Solving Problems and Selling Ideas with Pictures. Dan Roam believes that almost all problems can be solved, communicated, and solutions sold through a process of seeing and drawing picture.  I thought I’d read [...]

Ambiguous Visual Controls – Denver Airport

I wrapped up a week in a sister plant helping a great group of people improve their PM compliance.  I’m not kidding, this was a great group.  They were scope creepers so I had to herd cats a little bit now and then, but that’s a good problem.  This team was strate up wicked – [...]

Another Interesting Poka Yoke

Last week Bryan posted about a poka yoke (error proofing) that he found when he bought a kitchen table (here.)  Today I received a piece of office furniture and was frustrated when I looked at the instructions (I read instructions when on company time – I only follow my y chromosome driven instinct to disregard [...]