Posted on November 26, 2009 by Bruce Baker
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About a week ago I asked the readers of this blog to take a few minutes to respond to the first survey of the blog. First, I would like to thank all of you who took the time to share with me.
Second, here are the results: Continue reading →
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Filed under: Survey | Tagged: survey results | 1 Comment »
Posted on November 25, 2009 by Bruce Baker
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In a Q&A in Harvard Business School’s Working Knowledge, Harvard Business Professor William George, author of 7 Lessons for Leading in Crisis, talks about seven leadership lessons for weathering crisis. It’s a good read. One of the lessons is, “Face reality, starting with yourself.”
Lean thinkers will recognize this as hansei or self-reflection. Professor George argues that leaders have to be humble enough to admit weaknesses and flaws that they see. Continue reading →
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Filed under: 14 Points, Deming, Leadership, Lean | Tagged: akio toyoda, deming #7, deming #8, hansei, humility, jim collins, respect for humanity, toyota, william george | 4 Comments »
Posted on November 23, 2009 by Bryan Zeigler
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We bought a new kitchen table yesterday and found an interesting mistake proofing system for all the nuts, bolts, and washers that are needed for assembly. They were in a bag that was put inside a bigger red bag. The top of the red bag was twisted Continue reading →
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Filed under: Lean, Tech Notes | Tagged: mistake proof, poka yoke | 3 Comments »
Posted on November 21, 2009 by Bryan Zeigler
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How does your company roll out its annual business plans? Do you get a huge spreadsheet with every cost possible, including toilet paper usage, broken down by accountants after weeks of calculations? Is there a 95 page Powerpoint presentation that rivals any insomnia methods that exist today? I really despise those techniques Continue reading →
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Filed under: Lean | Tagged: A3, business plan, Catch ball, employee involvement, engagement, policy deployment | 3 Comments »
Posted on November 19, 2009 by Bruce Baker
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When I was in elementary school I couldn’t stand poetry. I didn’t mind reading it, but I absolutely despised having to write poems. I found it bothersome trying to make everything rhyme. Then the teacher taught me about haiku. Continue reading →
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Filed under: Lean, Lean Haiku | Tagged: fujio cho, gemba, genchi gembutsu, toyota | Leave a comment »
Posted on November 17, 2009 by Bruce Baker
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Over the last couple of weeks I have posted on policy deployment (
here and
here.) In the first post we talked about the importance of a big multi-year goal. In the second we talked about the importance of real people, those who would have to execute being involved in determining the how and the support required to achieve the big goal. That really is …
The Plan. In this post I will show a couple of ways that you might break that big multi-year goal down
Continue reading →
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Filed under: Lean, Tech Notes | Tagged: goal means flowdown, goals, policy deployment | 1 Comment »
Posted on November 16, 2009 by Bruce Baker
I don’t intend on bombarding the readers of this blog with a bunch of surveys. I do need to learn a little about my customers though. I have created a brief (6 questions) survey.
Click here to take the survey. It will open in a new window.
Thanks to everyone who took the time to take the survey. I will publish the results in a couple weeks.
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Posted on November 13, 2009 by Bruce Baker
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Last week I posted about setting big goals for policy deployment. Now that we have decided to “go to the moon” we need to get serious about figuring out exactly how. Many people think that lean is a bottom up approach to business. Think of it as being both top down and bottom up. Continue reading →
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Filed under: 14 Points, Leadership, Lean, People Skills | Tagged: col. mike wyly, deming #1, deming #12, deming #2, deming #7, goals, policy deployment, respect for humanity, usmc | Leave a comment »
Posted on November 10, 2009 by Bryan Zeigler
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Bruce’s recent post on recent post on SMART goals stirred my thinking about another part of annual planning sessions that I have always struggled with internally: The dreaded “headcount” line in the spreadsheet. The struggle part for me Continue reading →
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Filed under: Lean, Respect for People | Tagged: cost reduction, respect for humanity | 5 Comments »
Posted on November 10, 2009 by Bruce Baker
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Semper Fidelis and happy birthday to all Marines, born 234 years ago today – in a bar. Continue reading →
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Filed under: Uncategorized | Tagged: usmc | Leave a comment »
Posted on November 10, 2009 by Bruce Baker
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When I decided to blog I made a rule that I would NOT post on lean health care for two reasons: I have never done health care, it has only been done to me, and there are other blogs that are prolific and profound on the subject (here’s one.) But rules were meant to be broken, right?
The story begins with Fred Holliday who goes to the ER for pain in his lower chest / back. It turns out Continue reading →
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Filed under: Lean Health Care | Tagged: humility, toyota, usmc | 1 Comment »
Posted on November 5, 2009 by Bruce Baker
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We are entering the time of year when most of us will be planning next year’s activities. Hopefully most of us are doing policy deployment or something like it and not just having numerical goals dictated to us so that we can be held accountable later. Hopefully the goals that we work towards will lead us to new levels of performance Continue reading →
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Filed under: 14 Points, Deming, Leadership, Lean, Profound Knowledge | Tagged: deming #1, deming #12, goals, peter senge, policy deployment | 7 Comments »
Posted on November 5, 2009 by Bruce Baker
My name is Bruce Baker. I have done stuff related to lean, continuous improvement, and six sigma since the late 90’s. I have done these things in three different organizations, all large organizations ranging from $2 billion to $ 20 billion annual sales. That tells you where I am coming from. I look forward to reading comments. Continue reading →
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Filed under: Uncategorized | 3 Comments »