It’s All About the Why, the Other Why

Photo by annnna. under Creative Commons Attribution

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The first thing that many lean practitioners think of when they hear the word ‘why’ is probably 5 why’s and getting to root cause of problems.  That is certainly a powerful tool and a good way to use ‘why’.  Those are the why’s that we don’t know.  As importantly we shouldn’t forget to teach the why’s that we do know.

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