Watching the Border: Customer Confusion and Respect for Humanity

[tweetmeme source=”leanisgood” service=”ow.ly”]Steve Kroft from 60 minutes reported on the US border security with Mexico on Sunday, January 10th. Once again it was basically revealling the inability of the US government and Corporate America to create elegant solutions to difficult problems and the waste of time and dollars. What viewers saw was no different from other reports from 60 minutes but a couple of things struck me as I watched. Continue reading