Consistency is Key for Lean Transformation

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]Those of you that are parents out there know how important it is to not send mixed signals to your children.  The same is true during a Lean transformation, especially early on in the process.  It seems I have most often seen mixed messages provided when it comes to the old world metrics that contradict with the new “lean rules.”  One must take special care to be consistent especially early on in a transformation when the team is just learning its new world.

An example would be setting up pull systems and installing rules to only produce when you have a signal from the downstream customer.  Your team is following the rules, demand drops for a few days, and then they get chastised for not meeting the old production unit goals.  What is your team to do now?  Follow the old rules or the new rules? Continue reading

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