Goalpost Quality – Taguchi Losses and SPC

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]Delighting customers with a high quality product that performs to expectations is one of the best ways to secure and grow a business. This results in long term security for each player in the extended value stream.  Today I’d like to discuss a couple of perspectives on manufacturing quality products and how it affects customers.  One of those perspectives eventually relates to football, so hang in there with me! Continue reading

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