[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]Delighting customers with a high quality product that performs to expectations is one of the best ways to secure and grow a business. This results in long term security for each player in the extended value stream. Today I’d like to discuss a couple of perspectives on manufacturing quality products and how it affects customers. One of those perspectives eventually relates to football, so hang in there with me! Continue reading
Filed under: Deming, Lean, Lean Manufacturing, Taguchi | Tagged: continuous improvement, Process Control | 5 Comments »