Great Post – The Silly Cycle

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]Just came across a great post here by Christian Paulsen at the Lean Leadership Blog.  He compares the PDCA cycle that Deming preached to the “Silly Cycle” that replaces the PCA with Do, Do, Do.  This post really hit home with the way we run around “doing” things rather than thinking them through.

As a leader do you encourage any action to be done regardless of root cause analysis?  Do you punish those who are thinking a problem through and not just out there “doing” something?  It’s an easy trap to fall into.  Have you ever felt you had to have something to tell the corporate office on a problem?  The more countermeasures thrown at the problem the better right????  Wrong!!!!

Take the time to reinforce with your teams the value of the PDCA cycle.  Reward them for thinking a problem through.  Ask the tough questions around causal explanation and experimentation.  Ensure you create time from all the “doing” for your teams to work on the Act portion, implementing systems!

The PCDA cycle will not only fix your problems, but more importantly, develop problem solvers that can fix even more problems!

Bryan

Goalpost Quality – Taguchi Losses and SPC

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]Delighting customers with a high quality product that performs to expectations is one of the best ways to secure and grow a business. This results in long term security for each player in the extended value stream.  Today I’d like to discuss a couple of perspectives on manufacturing quality products and how it affects customers.  One of those perspectives eventually relates to football, so hang in there with me! Continue reading

Make Technology Work for People

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]While traveling this week, I noticed that my alarm clock in my hotel room has a motion detector on it.  In the middle of the night it does not illuminate the time until it detects motion.  A great idea.  The room stays darker and then when you move, presumable to see the what time it is, it activates and illuminates the current time.  Continue reading

Undercover Boss

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]The other night after the Superbowl (congratulations to the Saints) CBS debuted a new reality show that has gotten minor play in the lean blogosphere (here, curious cat, and LeanBlog).

The premise of the show is bosses going undercover to do the actual work that happens in their companies.  Continue reading

How do you measure the life of a woman or a man?

Five Hundred Twenty-Five Thousand Six Hundred Minutes.  One year.

[tweetmeme source=”leanisgood” service=”ow.ly”]Over the last couple months we have posted several times on annual performance appraisals (The Jackass FallacyDan Pink’s & W. Edward’s Deming’s take on motivationBryan suggests a better way, and competition among peers.) Continue reading

Performance Appraisals – A Better Way?

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As Bruce points in a couple recent post (here and here), it is performance appraisal season.  Bruce provided many great points on how they are used for evil instead of good!  But we all aren’t as lucky as Deming and can’t just conscientiously object.  In reality most of our jobs require us to perform some type of annual evaluation.  What can you do to take the “jackassery” out of them and avoid crossing over to the dark side? Continue reading

The Great Jackass Fallacy – Dan Pink and W. Edwards Deming

Image Remixed from abac077 @flickr.com under Creative Commons Attribution, Remix, Share Alike

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Special thanks to reader Dan Mott who left a link to a TED video on a post from last week called Performance Evals Are Bad – The Great Jackass Fallacy criticizing the “carrots and sticks” approach to performance evaluations and merit increases.  According to career analyst Dan Pink (you can read reviews of and or buy his new book – Drive:  The Surprising Truth About What Motivates Us here), science has been confirming what Deming told us beginning in the first half of the last century — positive intent, an intrinsic desire to achieve  beats the extrinsic motivation model.  Dan summarizes the intrinsic motivators as: autonomy, mastery, and purpose.  Take the time to watch the 20 minute video from TED Global 2009: Continue reading