It’s All About the Why, the Other Why

WHY?

Photo by annnna. under Creative Commons Attribution

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The first thing that many lean practitioners think of when they hear the word ‘why’ is probably 5 why’s and getting to root cause of problems.  That is certainly a powerful tool and a good way to use ‘why’.  Those are the why’s that we don’t know.  As importantly we shouldn’t forget to teach the why’s that we do know. Continue reading

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CFO Magazine – Lean Health Care

Keen to Be Lean | CFO Magazine | Josh Hyatt, Contributing Editor

[tweetmeme source="leanisgood" service="ow.ly"]Most articles on lean in the mainstream press don’t portray lean fairly or adequately.  Many times it is innocent ignorance on the part of the journalist.  The lean paradigm is a broad, complex, yet subtle to the uninitiated.  Most journalists are too ignorant of the paradigm to adequately convey it to a broad audience.  Some just do lazy work and miss-portray lean as cost cutting method that relies on squeezing more out of fewer people.  The article linked above isn’t one of those.  Hyatt does a decent job bringing lean news to his audience. Continue reading

Leadership for Lean – Humility

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In  a Q&A in Harvard Business School’s Working Knowledge, Harvard Business Professor William George, author of 7 Lessons for Leading in Crisis, talks about seven leadership lessons for weathering crisis.  It’s a good read.  One of the lessons is, “Face reality, starting with yourself.”

Lean thinkers will recognize this as hansei or self-reflection.  Professor George argues that leaders have to be humble enough to admit weaknesses and flaws that they see. Continue reading

Policy Deployment #2 – Command Goes Down, Control Goes Up

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Last week I posted about setting big goals for policy deployment.   Now that we have decided to “go to the moon” we need to get serious about figuring out exactly how.  Many people think that lean is a bottom up approach to business.  Think of it as being both top down and bottom up.  Continue reading

Policy Deployment #1 – Smart Goals Aren’t That Smart

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We are entering the time of year when most of us will be planning next year’s activities.   Hopefully most of us are doing policy deployment or something like it and not just having numerical goals dictated to us so that we can be held accountable later.  Hopefully the goals that we work towards will lead us to new levels of performance Continue reading