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In a Q&A in Harvard Business School’s Working Knowledge, Harvard Business Professor William George, author of 7 Lessons for Leading in Crisis, talks about seven leadership lessons for weathering crisis. It’s a good read. One of the lessons is, “Face reality, starting with yourself.”
Lean thinkers will recognize this as hansei or self-reflection. Professor George argues that leaders have to be humble enough to admit weaknesses and flaws that they see. Continue reading
Filed under: 14 Points, Deming, Leadership, Lean | Tagged: akio toyoda, deming #7, deming #8, hansei, humility, jim collins, respect for humanity, toyota, william george | 4 Comments »