Undercover Boss

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]The other night after the Superbowl (congratulations to the Saints) CBS debuted a new reality show that has gotten minor play in the lean blogosphere (here, curious cat, and LeanBlog).

The premise of the show is bosses going undercover to do the actual work that happens in their companies.  Continue reading

The Great Jackass Fallacy – Dan Pink and W. Edwards Deming

Image Remixed from abac077 @flickr.com under Creative Commons Attribution, Remix, Share Alike

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Special thanks to reader Dan Mott who left a link to a TED video on a post from last week called Performance Evals Are Bad – The Great Jackass Fallacy criticizing the “carrots and sticks” approach to performance evaluations and merit increases.  According to career analyst Dan Pink (you can read reviews of and or buy his new book – Drive:  The Surprising Truth About What Motivates Us here), science has been confirming what Deming told us beginning in the first half of the last century — positive intent, an intrinsic desire to achieve  beats the extrinsic motivation model.  Dan summarizes the intrinsic motivators as: autonomy, mastery, and purpose.  Take the time to watch the 20 minute video from TED Global 2009: Continue reading