Undercover Boss

[tweetmeme source=”leanisgood” service=”ow.ly” only_single=false]The other night after the Superbowl (congratulations to the Saints) CBS debuted a new reality show that has gotten minor play in the lean blogosphere (here, curious cat, and LeanBlog).

The premise of the show is bosses going undercover to do the actual work that happens in their companies.  Continue reading

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Undercover Boss – Going to the Gemba on CBS

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Genchi gembutsu.  Go to the gemba.  The importance of going to the ‘actual place’ to see the ‘actual thing.’  It’s something that lean practitioners value a lot.  CBS’s new reality show, Undercover Boss, premiering on February 7th after the Superbowl is where corporate leaders do just that – the voyeuristic ritual of reality shows goes lean? Continue reading